# Troubleshooting ## ETHEREAL FORTNITE FAQ To resolve any issues with Ethereal Fortnite, please ensure that the following steps are taken: Disable your antivirus software and add exclusions for Fortnite, Ethereal Loader, and Epic Games. Additionally, ensure your Windows version is updated to the latest version and all graphics drivers are updated to their latest versions. If the issue persists, make sure to check your windows settings and ensure that you are up-to-date. For Windows 10 version ending with 22H2, please refer to this guide . For Windows 11 version ending with 22H2, please refer tot his guide[ https://youtube.com/watch?v=-xiRYFYeDlQ](< https://youtube.com/watch?v=-xiRYFYeDlQ>). If you have Valorant or any Riot Client games, instruct them to disable Vanguard or uninstall it. They can easily disable it by launching CMD as an administrator and typing: arduino Copy code sc stop vgc sc stop vgk Also, ensure that Secure Boot is disabled via the Windows BIOS settings. Verify that no other third-party antivirus software is running and that VPNs and proxies are disabled. Close any unnecessary background apps, such as Discord or Epic, during gameplay. Fortnite performs better with fewer background apps consuming internet speed. If you encounter any issues running Fortnite without Epic, you can refer to the guide at . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.revunity.com/our-products/ethereal-fortnite/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.